1. Free shipping is available for orders Php 199 and up orders as long as you have the free shipping voucher.
2. We are sorry if we are unavailable to reply on your inquiries but rest assured we will do our best to ship out complete and good quality products.
3. Courier available is Ninjavan. As we are using third party couriers, please be advised that delays are possible. However, we ship orders the soonest that we can. (Usually the next day from when you placed your order.)
4. For lost or delayed parcels, please directly contact Shopee at 880-5200 for follow up.
5. If we haven’t shipped out your order, it means that there is a problem with it fitting the pouch or unavailable items and we will contact you shortly.